The Help Desk
Here at The Scouts Shop we are committed to providing you with the help and support you need to use this site and make your purchase, with ease.
At anytime you can access the help desk by clicking on the ‘help' icon in the yellow box on the right hand side of any web page, and it will return you to this help desk page.
Listed below are list of help desk topics to help you with your query.
General
- Sizing Guides
- Placing My First Order
- Viewing & Amending an Existing Order
- Backorder Policy
- Safety & Security Tips
- Shipping & Delivery Methods
- Returning an Item
- Tracking My Order
Payment
- Payment Options
- Changing Payment Methods
- Payment Declines
- When Does My Credit Card Get Charged?
- Tax Information
- Secure Shopping
- Order Processing
- Express Checkout
Account
- Signing In & Out
- Changing My Password
- Updating Shipping & Billing Information
- Where's My Order?
- Closing My Account
Cannot find your question here? Contact Us